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  1. Help Centre - Superloop Smart Communities
  2. Help Guides

Accounts & Payments

  • Exosphere: How to Register and Create StarRez/RMS Wi-fi Account
  • Exosphere Casual or Event Account Creation Guide
  • Check your Data Usage (Q2 Platform)
  • Unlinked / Disabled Account
  • Cancel Auto Renewal of your Plan
  • Billing and Payment Information
See all 10 articles

Troubleshooting

  • Concurrent Device Limits
  • How to BOOT Windows in SAFE MODE with Networking
  • Turning OFF Randomised MAC Addressing for Windows 10/11 Devices
  • WIFI Scan on MacBook
  • Setting Static IP on Windows
  • Connecting a Router - Overseer
See all 49 articles

Adding Devices

  • Managing Your Devices - Exosphere
  • Add Google Home Device
  • Register/Authenticate your device via the Portal
  • Using a Personal Router or Switch
  • Connecting to the WiFi
  • Connecting Apple TV
See all 21 articles
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Superloop acknowledges the Traditional Owners of Country throughout Australia. We pay our respects to Elders past and present.