Accounts & Payments

• Cancel Auto Renewal of your Plan
• Billing and Payment Information
• Change your payment details
• Upgrade or Change your plan
• How to reset your password
• How to sign up / register

Troubleshooting

• Reset network settings - Apple iOS
• WiFi Installer
• Run Traceroute on macOS
• Updating Power Options - Windows
• Disable MAC Randomisation - iOS
• Reset network settings on Windows 10/Windows 11

See all 33 articles

Adding Devices

• Register/Authenticate your device via the Portal
• Using a Personal Router or Switch
• Connecting to the WiFi
• Connecting Apple TV
• Find your MAC Address - Apple iOS (iPhone / iPad)
• Find your MAC Address - Apple MacOS

See all 19 articles