Register/Authenticate your device via the Portal

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Registering the device to your account is the most important step to getting internet access on your devices. 

This topic will help you add devices automatically and register them on your account.

Adding your device to your account

  1. Connect to your building's assigned SSID. See reception if you do not know your building SSID
  2. If a window or screen automatically shows up or pops up and asks for your credentials, Please CLOSE the window or click on CANCEL this window. (For Apple iOS devices, select USE WITHOUT INTERNET, after closing the pop-up.)
  3. Open up a browser(e.g. Google Chrome, Mozilla Firefox, Safari or Microsoft Edge) and type the user portal.
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   4. Log in using your username and password.

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You will now see a new device registered on your account.


If you are having issues with the steps, you may contact us on our hotline, send us an e-mail or use our online chat.

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