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The concurrent device limit applied to the accounts is a configuration applied to all our sites. It is one of many features included in the infrastructure of the network which are essential to keep the flow of data on the available networking running reliably. Having the limit for devices connected at a time ensures that no single user throttles the bandwidth for the rest of the site, and avoids too much clutter and radio interference on the network.
If you have any questions, please contact our Support Team at wifisupport@superloop.com.
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