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The WiFi installer will help you remove and install the correct profiles for secured networks and open networks.
To download the installer please connect to the open network and download the WiFi installer on the link below:
Windows WiFi Installer
After you download the installer, run it on your Windows device. It will remove and install the correct profiles for both networks.
Then reconnect to the secured network with your username and password.
A diagnostics report will provide information about your network adaptor, wireless environment, and connection speed. Please follow the appropriate link below for detailed instructions on how to run the diagnostics report on your device:
SuperloopSmart Communities