Turning OFF Randomised MAC Addressing for Windows 10/11 Devices

Please follow the steps below for Windows 10:

1. Click on the Network Settings icon and select "Network Settings."
2. In the "Wi-Fi" tab, select "Manage known Networks."
3. Select the Superloop Wi-fi and then click 'Properties'
4. Select "Off" under "Random Hardware Address."

Please follow the steps below for Windows 11:

1. Click on the Windows Settings icon and select "Network & Internet."
2. Click "WiFI"
3. Select "Off" under "Random Hardware Addresses"

If you have any questions, please contact our Support Team at wifisupport@superloop.com.