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Find your IPv4 Address - Windows 8, 10 or 11

By gathering the IP address obtained by your device will provide us more information with identifying the cause of the issue.




The following guide provides details on how to find the IPv4 Address of your Windows 8 or 10  PC/Laptop using the command prompt.

You may also be asked to confirm this information when contacting Superloop Smart Communities Help Desk for technical support.

To locate your IPv4 address by this method you must already be connected to a network.

Wireless devices should join the building WiFi SSID wireless networks.
Ethernet devices should be connected directly to a wall port.

Proceed with the steps below if you are having issues with the shortcut.

1. Click the Start button and type "CMD" into the search box/windows

2. CMD or Command Prompt will be shown in the menu. Right Click, and select Run as Administrator

Find your IPv4 Address - Windows 8 or 10-1.png

3. Select "Yes" on the security confirmation message to continue.

4. A black window will open. This is the Windows Command Prompt.        

   In the command prompt, you will need to type this command: "ipconfig" then press Enter

Find your IPv4 Address - Windows 8 or 10-2.png

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