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  1. Help Centre - Superloop Smart Communities
  2. Help Guides

Accounts & Payments

  • Exosphere: How to Register and Create StarRez/RMS Wi-fi Account
  • Exosphere Casual or Event Account Creation Guide
  • Check your Data Usage (Q2 Platform)
  • Unlinked / Disabled Account
  • Cancel Auto Renewal of your Plan
  • Billing and Payment Information
See all 10 articles

Troubleshooting

  • Troubleshooting: Can't see the Wi-Fi portal page?
  • Connecting an Amazon Alexa Smart Speaker to Managed Wi-Fi
  • How to make the most of your data speed?
  • Ensuring Wi-Fi Compatibility in Australia: Wi-Fi Channel Restrictions & Region Settings
  • Concurrent Device Limits
  • How to BOOT Windows in SAFE MODE with Networking
See all 54 articles

Adding Devices

  • Managing Your Devices - Exosphere
  • Add Google Home Device
  • Register/Authenticate your device via the Portal
  • Using a Personal Router or Switch
  • Connecting Apple TV
  • Find your MAC Address - Apple iOS (iPhone / iPad)
See all 19 articles
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Superloop acknowledges the Traditional Owners of Country throughout Australia. We pay our respects to Elders past and present.