Overview

A Ping measures the time it takes for packets to be sent from the local host to a destination computer and back. The Ping tool measures and records the round-trip time of the packet and any losses along the way.

Run a ping test on a Mac using the Network Utility app

1. Open the Network Utility app

You can find Network Utility in /System/Library/CoreServices/Applications. Or alternatively:
You can use Spotlight to open it.

2. Click the Ping tab.

3. In the white text box at the top of the page, type in the address that you want to ping.

4. By default, your Mac will send pings until you close the Network Utility window.

Check the "Send only ___ pings" box
Set it to "Send only 10 pings" (as shown in the above screenshot)

5. Take a screenshot of the result by pressing Command+Shift+3 at the same time.

6. Send the screenshot to the support team via chat or email smart.help@superloop.com

Run a ping test on a Mac using the Terminal

1. Open the Launchpad from your desktop.

1 - Launchpad.jpg

2. Type "terminal" into the search bar and select the Terminal application.

2 - Terminal.jpg

3. Type the command "ping vostronet.com -c 10" and press enter.

3 - run commad jpg.jpg

4. Take a screenshot of the result by pressing Command+Shift+3 at the same time.

5. Send the screenshot to the support team via chat or email smart.help@superloop.com